Terms of service

Last updated: 17 June 2026

These Terms of Service apply when you visit, browse, create an account with, or buy products from Black Amber Supplements through blackambersupplements.com. By using this website or placing an order, you agree to these terms. If you do not agree, please do not use the website.

1. About Black Amber Supplements

Black Amber Supplements sells sports nutrition and wellness supplement products online. You can contact us at sales@blackambersupplements.com.

2. Eligibility

You must be old enough to buy the products in your country and to enter into a contract with us. Some products contain caffeine or other active ingredients and may not be suitable for everyone.

3. Product Information

We aim to keep product descriptions, images, prices, ingredients, serving information and availability accurate. Packaging, formulas, flavours, serving sizes and artwork can change over time. Always read the product label before use, especially if you have allergies, sensitivities, a medical condition, are pregnant or breastfeeding, or use medication.

Information on this website is for general product information only. It is not medical advice and should not be used to diagnose, treat, cure or prevent any disease.

4. Orders and Acceptance

When you place an order, you are making an offer to buy the selected products. We may accept or reject an order at our discretion, including where an item is unavailable, pricing is incorrect, payment cannot be authorised, fraud checks are not passed, or delivery restrictions apply.

5. Prices, Payment and Discounts

Prices are shown in GBP unless stated otherwise. Taxes are handled at checkout according to the settings shown to you. Delivery costs, discounts and any available payment options are shown before you complete checkout.

Discount codes, launch offers, bundles, gifts and promotional prices may be changed, paused or withdrawn at any time. Unless clearly stated, offers cannot be combined.

6. Shipping and Delivery

Delivery options, costs and estimated delivery times are shown at checkout. Delivery estimates are not guarantees. You are responsible for entering a complete and correct delivery address. If tracking is available, it will be sent using the contact details provided at checkout.

7. Returns and Refunds

Returns, refunds and cancellations are handled in line with our refund and returns information and your statutory rights. Products must be returned in a suitable condition where required. We may refuse refunds for products that have been opened, used, damaged after delivery, or returned outside the applicable return window, except where the law says otherwise.

8. Subscriptions

If subscription options are available, the subscription terms shown at checkout apply. You are responsible for managing, pausing, changing or cancelling your subscription through the available account or subscription management tools. Subscription discounts may vary from one-time purchase pricing.

9. Accounts

If you create an account, you are responsible for keeping your login details secure and for activity under your account. Please contact us if you believe your account has been used without permission.

10. Trade and Stockist Enquiries

Submitting a wholesale, stockist or distributor enquiry does not guarantee approval, supply terms, territory exclusivity, credit terms or account access. Trade applications are reviewed individually.

11. Reviews, Content and Communications

If you send reviews, photos, feedback, questions or other content, you confirm that you have the right to share it and that it is accurate, lawful and not misleading. We may use submitted content to respond to you, improve products or promote the brand where permitted by law.

12. Website Use

You must not misuse the website, interfere with its security, attempt unauthorised access, scrape it at scale, upload harmful code, or use it for unlawful activity.

13. Intellectual Property

Black Amber names, branding, artwork, product images, website copy, graphics and other content belong to us or our licensors. You may not copy, reproduce, sell or use them for commercial purposes without permission.

14. Third-Party Services

Our store may use third-party services for payments, delivery, subscriptions, analytics, reviews or other functions. Those services may have their own terms and privacy notices.

15. Liability

Nothing in these terms excludes liability where it would be unlawful to do so. To the fullest extent permitted by law, we are not responsible for indirect losses, loss of profits, loss of business, or losses caused by misuse of products, incorrect information provided by you, or matters outside our reasonable control.

16. Privacy

How we collect and use personal information is explained in our Privacy Policy.

17. Changes to These Terms

We may update these Terms of Service from time to time. The latest version will be posted on this page and will apply from the date shown above.

18. Governing Law

These terms are governed by the laws of England and Wales, unless your local consumer protection laws require otherwise.

19. Contact

For questions about these terms, contact sales@blackambersupplements.com.